Refund & Cancellation Policy

Last updated: 3 October 2026

Sandessh.com is free to use right now. The free plan costs nothing, so there is nothing to refund or cancel. This policy applies only if you take a paid service other than this free plan.

This policy applies to payments made to Sandessh.com for any paid service. Sandessh.com is a digital service: access is switched on in your account as soon as payment succeeds.

1. Cancellation

Plans do not renew automatically, so there is nothing to cancel to stop future charges. You can stop using the service at any time. To close your account, email info@sandessh.com from your registered email address.

2. When you can get a refund

Within 7 days of payment: if you are not satisfied, email us within 7 days of the payment date and we will refund the full amount.
Charged but access not given: if your payment succeeded but your plan was not activated and we cannot fix it within 2 working days, we refund the full amount.
Charged twice: if you were charged more than once for the same plan, the extra payment is refunded in full.

3. When a refund is not given

after 7 days from the payment date, for the unused part of a plan;
if the account was suspended for breaking our Terms & Conditions (for example sending spam).

4. How to ask for a refund

Email info@sandessh.com with your account email address, the payment date, the amount and the PayU transaction ID. We reply within 2 working days.

5. How refunds are paid

Approved refunds are made to the same card, UPI or bank account used for the payment, through PayU. The money normally reaches you within 5–7 working days after approval, depending on your bank.

6. Contact

Sandessh.com, Delhi, India · info@sandessh.com · +91 78378 39750